• Why is transcription needed when we have a recording or podcast of the meeting?

Under the Virginia Freedom of Information Act, minutes are required of all open public meetings and must include the date, time, and location of the meeting; the members of the public body (or bodies) present and absent; a list of matters discussed; and a record of any votes taken.

Additionally, it can take hours of time to go back through video or audio recordings to find out what a speaker said or how a vote transpired. It only takes minutes to find those in the minutes!

  • What types of recording formats are acceptable for transcription?

We can work with almost any type of video or audio file—such as Zoom recordings, MP4, MP3, WAV, MPEG, or WMA formats—in addition to the For the Record (FTR) court-standard digital recording system.

  • What is the turnaround time for minutes to be completed and returned?

Our standard turnaround times are flexible, typically ranging from 3–10 business days, with costs adjusted on a sliding scale accordingly. The first business day begins when we receive a recording of your meeting or notice that it has been posted in an accessible location. Please note that if there are issues with sound quality or difficulties with your audio, we will contact you immediately to determine a reasonable solution.